How do I speak to a real person at Liberty Mutual?

  1. Connect using social: Tweet us: @AskLiberty.
  2. By phone: Dial customer service: 1-800-290-8711.
  3. By mail: Billing Address: Liberty Mutual Insurance Group. Personal Market – RPC. PO Box 1604. …
  4. Corporate information: Liberty Mutual Insurance Group corporate offices. Contact corporate offices.

Liberty mutual "great customer service"

Does Liberty Mutual have good customer service?

Liberty Mutual received an overall satisfaction score of 79 out of 100 by a pool of its customers, in a NerdWallet survey conducted online in July 2021. To put that in perspective, the average score among seven insurers was 79, and the highest was 83. No. 1 out of 8 companies.

Is Liberty insurance owned by Geico?

Liberty Mutual coverage options look identical to Geico's because Geico doesn't have its own insurance policies—instead, Geico uses an underwriting company to provide insurance to its customers, and Liberty Mutual is one of the home insurance underwriters for Geico.

How do I make a claim with Liberty Mutual?

  1. Connect using social:
  2. Contact claims by phone: For claims support: 1-800-225-2467.
  3. By mail: Liberty Mutual Group. ATTN: Remittance Processing. 100 Liberty Way. Dover, NH 03821-7500.

Does Liberty Mutual have good customer service?

Liberty Mutual received an overall satisfaction score of 79 out of 100 by a pool of its customers, in a NerdWallet survey conducted online in July 2021. To put that in perspective, the average score among seven insurers was 79, and the highest was 83. No. 1 out of 8 companies.

Liberty Mutual Celebrates Customer Service Week

Is Liberty Mutual good at paying claims?

Liberty Mutual is a reliable company when it comes to paying claims. It holds an A financial strength rating from AM Best, which shows its ability to pay out claims to Liberty Mutual customers.

Is Liberty Mutual customer service good?

Customer satisfaction (J.D. Power) — Above average: J.D. Power rated Liberty Mutual above average in its 2021 survey in terms of overall customer service. Financial strength — Good: A good financial strength rating indicates you need not worry about Liberty Mutual's ability to pay out insurance claims.

Is Liberty Mutual good at paying claims?

Liberty Mutual is a reliable company when it comes to paying claims. It holds an A financial strength rating from AM Best, which shows its ability to pay out claims to Liberty Mutual customers.

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What is the rating of Liberty Mutual Insurance company?

We rate Liberty Mutual an 8.8 out of 10.0 and recognize it for having Good Programs for Young Drivers in 2022. The overall rating of “8.8” was aggregated from the company's performance across five key categories for car insurance: cost, coverage, reputation, availability and customer experience.

Who is Liberty insurance owned by?

Liberty Mutual, which is not publicly traded but instead owned by its policyholders, is the second-largest Massachusetts-based company based on revenue, behind only General Electric Co.

Interview with Jake Montague at Liberty Mutual Insurance

What companies are owned by GEICO?

  • Government Employees Financial Corporation,
  • GEICO Advantage Insurance Company,
  • GEICO Casualty Company,
  • GEICO Choice Insurance Company,
  • GEICO County Mutual Insurance Company,
  • GEICO Financial Services, GmbH,
  • GEICO General Insurance Company,
  • GEICO Indemnity Company,

How do I make a claim with Liberty insurance?

  1. Connect using social:
  2. Contact claims by phone: For claims support: 1-800-225-2467.
  3. By mail: Liberty Mutual Group. ATTN: Remittance Processing. 100 Liberty Way. Dover, NH 03821-7500.

How fast does Liberty Mutual pay claims?

In general, it can take Liberty Mutual an average of ten weeks to respond to a demand package. After reaching a settlement, it can take anywhere from two to six weeks to receive a settlement check.

How does Liberty Mutual claims work?

Once you've filed, a Liberty Mutual Claims Representative will review the incident details and get back to you within 1-2 business days. You can also get updates and manage any next steps — including document uploads, repair scheduling, etc. — in your online account.

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Is Liberty Mutual good at paying out claims?

Liberty Mutual also has an A (Excellent) rating from AM Best, which indicates its financial ability to pay out claims. The company has a solid reputation with the Better Business Bureau (BBB) too, with an A+rating.

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