How do I speak to someone at Liberty Mutual?
- Connect using social: Tweet us: @AskLiberty.
- By phone: Dial customer service: 1-800-290-8711.
- By mail: Billing Address: Liberty Mutual Insurance Group. Personal Market – RPC. PO Box 1604. …
- Corporate information: Liberty Mutual Insurance Group corporate offices. Contact corporate offices.
Liberty Mutual Insurance Review
Does Liberty Mutual have good customer service?
Customer satisfaction (J.D. Power) — Above average: J.D. Power rated Liberty Mutual above average in its 2021 survey in terms of overall customer service. Financial strength — Good: A good financial strength rating indicates you need not worry about Liberty Mutual's ability to pay out insurance claims.
How fast does Liberty Mutual pay claims?
In general, it can take Liberty Mutual an average of ten weeks to respond to a demand package. After reaching a settlement, it can take anywhere from two to six weeks to receive a settlement check.
What number do I call to cancel Liberty Mutual Insurance?
If you need to cancel your policy for any reason, we're happy to help. Call us anytime at 1-800-290-8711. Discounts, credits and benefits are available where state laws and regulations allow and may vary by state.
Does Liberty Mutual have good customer service?
Customer satisfaction (J.D. Power) — Above average: J.D. Power rated Liberty Mutual above average in its 2021 survey in terms of overall customer service. Financial strength — Good: A good financial strength rating indicates you need not worry about Liberty Mutual's ability to pay out insurance claims.
Can I get my money back from Liberty Mutual?
To help Liberty Mutual small commercial customers, we announced the Businessowners Policy (BOP) Refund. Small commercial customers received a 15% refund of two months of their annual BOP premium for policies in-force, based on their premium amount as of April 1, 2020, pending regulatory approval.
Is Liberty Mutual good at paying claims?
Liberty Mutual is a reliable company when it comes to paying claims. It holds an A financial strength rating from AM Best, which shows its ability to pay out claims to Liberty Mutual customers.
Is Liberty Mutual trustworthy?
Is Liberty Mutual a good insurer? Yes, for many consumers Liberty Mutual is a good insurance company. Their wide breadth of coverage means that consumers can customize their policy to fit their needs. Liberty Mutual is among NerdWallet's best car insurance companies.
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What is the rating of Liberty Mutual Insurance company?
We rate Liberty Mutual an 8.8 out of 10.0 and recognize it for having Good Programs for Young Drivers in 2022. The overall rating of “8.8” was aggregated from the company's performance across five key categories for car insurance: cost, coverage, reputation, availability and customer experience.
Is Liberty Mutual good at paying out claims?
Liberty Mutual is a reliable company when it comes to paying claims. It holds an A financial strength rating from AM Best, which shows its ability to pay out claims to Liberty Mutual customers.
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How fast are insurance claims paid?
Usually around 30 days. Getting into a car accident can be a major headache, even if the damage is minor. Once you file a claim, you might wonder, "How long does it take an insurance company to process a claim?" The short answer is, usually around 30 days. However, it can vary depending on a few other factors.
Why do insurance payouts take so long?
With multiple parties involved, several policies may need to be reviewed and interpreted to determine proper compensation. Insurance policies can contain a lot of detailed information, so reviewing each individual policy may take some time as well.
Does Liberty Mutual deny claims?
Liberty Mutual has also outright denied claims. For example, they might claim that car damage has been caused by normal wear and tear and not from a collision, which means that it is not covered by their policy. As a result, the claimant ends up with absolutely no compensation for any damage done to their vehicle.
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Can I cancel Liberty Mutual policy online?
Can I cancel my Liberty Mutual policy online? You can manage your Liberty Mutual car insurance plan at www.libertymutual.com. However, the car insurance company will not let you cancel it online. Instead, you'll have to call customer support at 1 (800) 658-9857 to go through the process with a Liberty Mutual agent.
Does Liberty Mutual have a cancellation fee?
Liberty Mutual customers will receive a refund for any unused premiums, minus any cancellation fee. Drivers can cancel a Liberty Mutual policy by calling 1 (800) 290-8711.
Can I cancel my insurance by phone?
The easiest way to cancel your car insurance is to call your insurance company or agent. In many cases, a phone call is enough to cancel your policy or stop insurance renewal. However, some insurance companies may require you to pay a cancellation fee and sign an insurance cancellation form or letter.
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Can I cancel my insurance policy online?
If you want to cancel your car insurance policy, you have options. With most insurers, you can call an agent, send a written notice or cancel in person. Most car insurance companies won't let you cancel online.