How do I do an insurance claim on my MetroPCS phone?
You can file a claim by entering your mobile number or serial number in the "File, Continue or Track My Claim" section on the Home page or by calling Assurant at 1-800-316-2075.
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How much does it cost to put insurance on a MetroPCS phone?
You can get Premium Handset Protection for as low as $5 per month per device1! Enroll in our stores, within 30 days of purchasing your new device. Pricing varies depending on area code and device tier.
What does MetroPCS warranty cover?
Comprehensive coverage for lost and theft, accidental damage, including liquid damage and malfunctions due to mechanical or electrical breakdown after the manufacturer's warranty expires. Next business-day shipping, when available, at no additional cost for claims approved before 8:30 p.m. EST.
What is metropcs insurance number?
You may also call Assurant at 1-800-316-2075 and a care specialist will help you through the process.
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How do I file an Assurant claim?
For more information about filing your claim or tracking your claim status, call Assurant at 1-866-866-6285.
How much does MetroPCS charge for insurance?
You can get Premium Handset Protection for as low as $5 per month per device1! Enroll in our stores, within 30 days of purchasing your new device. Pricing varies depending on area code and device tier.
Does Metro have a protection plan?
Or, you can get device protection and McAfee only for your phone, for an additional $12 a month to your plan cost. And for basic device protection in case of loss, theft, accidental damage and mechanical or electrical breakdown, Metro by T-Mobile's BYOD device protection is just an extra $9 a month.
Metro PCS employee throw away customer’s phone outside his store.
How does MetroPCS warranty work?
Just bring your cell phone to a Metro by T-Mobile store or authorized dealer and if the problem is deemed to be in warranty, an exchange will be made. If the store doesn't have the same phone in stock, a replacement phone will be mailed by the manufacturer to the store for pick up, which can take up to three days.
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Will Metro replace my broken phone?
Your device will be replaced with a reconditioned device of like type and quality. If a reconditioned device is not available, the replacement will be made with a new device of like type and quality. The replacement device comes with a 180-day warranty or the original manufacturer's warranty; the longer term applies.
Does Metro phone insurance cover water damage?
For only $2 per month per device, you will get comprehensive coverage for: loss. theft. accidental damage, including liquid damage.
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Can you get a replacement phone from MetroPCS?
Your device will be replaced with a reconditioned device of like type and quality. If a reconditioned device is not available, the replacement will be made with a new device of like type and quality. The replacement device comes with a 180-day warranty or the original manufacturer's warranty; the longer term applies.
What happens if you lose your MetroPCS phone?
If your device is lost or stolen, contact Metro by T-Mobile at 1-888-8metro8 to suspend your service and protect yourself against unauthorized use. Have ready your Metro by T-Mobile wireless number and device information. Your device's IMEI may be used. It's 8-18 digits long and may be an ESN or MEID.
How does MetroPCS warranty work?
Just bring your cell phone to a Metro by T-Mobile store or authorized dealer and if the problem is deemed to be in warranty, an exchange will be made. If the store doesn't have the same phone in stock, a replacement phone will be mailed by the manufacturer to the store for pick up, which can take up to three days.