Table of Contents
Does DJI care cover crashes?
DJI Care Refresh covers you against user error, signal interference, collisions, water damage, and drop damage. This means you can focus on making the best shots you've ever created.
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Can I buy DJI insurance after purchase?
DJI Care is valid immediately after purchase when bought separately.
Does DJI replace stolen drones?
This worry-free program replaces drones that unexpectedly fly off and get lost. The DJI Care Refresh package is essentially an insurance policy for your drone and offers a replacement service for drones that get damaged or, in this case, get lost.
Does DJI care cover stolen drones?
DJI Care Refresh covers multiple scenarios, including drones lost during flight, water damage, collisions, and dropping, and offers you additional services like an Express Option, free shipping, and Exclusive Service.
Does DJI warranty cover crashes?
For instance, DJI Warranty will only cover manufacturing defects and will not cover anything resulting from the operator's error (more on this later). But the DJI Care Refresh package will cover operator's error, crashes, signal interference, accidents, drop damage, and even lost drones for some models.
Will DJI replace my crashed drone?
If you believe the fault behind your drone was not caused by pilot error, you may be able to submit a warranty claim with DJI to get your drone replaced. This is a simple process and is done online, you will need to submit an online repair request and create a claim under warranty.
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Can I buy DJI care after crash?
No, you can't buy Care Refresh after you've crashed. You can only buy it before the aircraft has been activated or within 48 hours after its been activated with proof that it is in good condition still.
What to do after crashing a drone?
- Results in serious injury to any person,
- Causes any person to lose consciousness, or.
- Causes damage to property (other than your drone) exceeding $500.
Can you get DJI insurance after 48 hours?
Adding DJI Care Refresh to your drone after 48 hours is a fairly simple process, and there's no additional charge, beyond the cost of DJI Care itself. DJI Care Refresh protects your drone for a period of 1 year from from crashes, water damage, and more.
Can I buy DJI Care after crash?
No, you can't buy Care Refresh after you've crashed. You can only buy it before the aircraft has been activated or within 48 hours after its been activated with proof that it is in good condition still.
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Can I buy DJI Care Refresh after purchase from Best Buy?
You can purchase the DJI Care Refresh directly from DJI (even if you buy the Mavic Mini from Best Buy) as long as you purchase Refresh within 24 hours of activating the Mavic Mini.
Can you add DJI Care to a used drone?
When you buy an authorized refurbished drone through DJI, you are eligible to purchase DJI Care or DJI Care Refresh (depending on the product of course, see above), just as if you were buying a new product. That means you need to add it on within 48 hours of activation, or go through the video verification process.
Does DJI care cover stolen drones?
DJI Care Refresh covers multiple scenarios, including drones lost during flight, water damage, collisions, and dropping, and offers you additional services like an Express Option, free shipping, and Exclusive Service.
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Can DJI track stolen drones?
SDI is free to use and owners can list an unlimited number of missing or stolen drones with the service. Listings remain visible forever or until the UAV is found and the website can also be used by anyone who has found a drone they think might be lost or stolen. Image credits: Header photo courtesy of DJI.
Will DJI replace my crashed drone?
If you believe the fault behind your drone was not caused by pilot error, you may be able to submit a warranty claim with DJI to get your drone replaced. This is a simple process and is done online, you will need to submit an online repair request and create a claim under warranty.
What do you do if you lose your drone?
- Return Home Button.
- Follow the Path of the Drone.
- Find the GPS Coordinates.
- Take Help from Your Drone Buddy.
- Use the Brand Application to Find the Drone.
- Use the Internet to Find Your Drone.
- Look for Lights During the Night.
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Will DJI replace a stolen drone?
I'm afraid DJI will not replace just any lost drone belonging to one of its customers. But before you lose hope completely, you'll be happy to know that there is an exception, you just have to prepare for it in advance.
What do I do if my DJI drone is stolen?
There is no way for DJI to track your drone through its serial number or last known flight whereabouts or location. That means that DJI can't do anything about your lost or stolen drone and that it is entirely up to you to find a way to recover your drone through other means.
What happens if I lost my drone?
If you lost or crashed your drone in a dense forest, the best way to find it is by using a GPS tracker. The device will send its location via mobile phone and allow you to easily retrieve it from the ground even if you don't have any signal on your phone.
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Can a drone be tracked if stolen?
Once a drone is reported missing or stolen to SDI, DroneSec's algorithm scours internet e-commerce sites like Craigslist, Facebook Marketplace, and eBay for listings that match the description of the reported drone. Any results that come up are then confirmed and entered into a searchable missing drone database.