Can I get insurance on a BYOD?
With Metro by T-Mobile's affordable choices for BYOD insurance provided by Assurant, customers have peace of mind knowing their favorite devices will be protected, and they avoid the hassle of paying for a new device if something goes wrong.
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Does T-Mobile have BYOD?
Using your own phone with T-Mobile is fast, easy, and economical. If you want to bring your own phone, you'll first need to check if your phone is compatible with the T-Mobile network and see if it's unlocked. Some phones have network hardware that may not work well with T-Mobile's network.
What is Premium Handset Protection?
Premium Handset Protection covers the device and the standard chargers, standard battery and SIM card (if applicable to your device). Accessories provided as part of your original purchase are covered only in the event of the simultaneous loss or theft of both the device and the accessory.
Does T-Mobile have BYOD?
Using your own phone with T-Mobile is fast, easy, and economical. If you want to bring your own phone, you'll first need to check if your phone is compatible with the T-Mobile network and see if it's unlocked. Some phones have network hardware that may not work well with T-Mobile's network.
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Will metropcs replace my broken phone?
Your device will be replaced with a reconditioned device of like type and quality. If a reconditioned device is not available, the replacement will be made with a new device of like type and quality. The replacement device comes with a 180-day warranty or the original manufacturer's warranty; the longer term applies.
How do I file a claim with Metro PCS?
You can file a claim by entering your mobile number or serial number in the "File, Continue or Track My Claim" section on the Home page or by calling Assurant at 1-800-316-2075.
What is the protection 360 program?
Protection<360>® covers the repair or replacement of your device in the event of hardware service/mechanical breakdown issues, accidental damage, and loss and theft–even after the manufacturer's warranty expires. Additionally, get walk-in, in-store repair services for eligible devices.
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What are the protection 360 tiers?
- $10 for tier 1.
- $49 for tier 2.
- $99 for tier 3.
- $149 for tier 4.
- $259 for tier 5 and BYOD.
- $499 for tier 6.
Does protection 360 include jump?
Upgrades to get the latest smartphones and tablets, after 12 months or once you've paid off half of your device. JUMP! Upgrades are part of many benefits you enjoy with Protection<360>®, which also includes comprehensive device and content coverage.
What will you use to see if a BYOD will work on T-Mobile’s network?
- Go to the IMEI Status Check | BYOD & SIM Cards | T-Mobile website.
- Enter your IMEI and click Check this phone to view the BYOD eligibility. If the checker shows "No match found," verify the device supports T-Mobile frequencies. Contact the manufacturer if your unsure of the device frequencies.
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Can a Verizon phone work on T-Mobile?
First, use the IMEI number to check if your Verizon phone is unlocked and compatible with T-Mobile's network. Most Verizon phones are unlocked, but the phone also needs to be compatible with the T-Mobile Network. Once your compatible phone is unlocked, purchase a T-Mobile SIM card and choose a T-Mobile plan.
Can I take my SIM card out and put it in another phone T-Mobile?
Yes. Swapping your service to another device is as simple as taking the SIM out of one device and putting it in the other.
Does T-Mobile support unlocked phones?
Does the T-mobile network support unlocked phones? The short answer is that the T-mobile network does support unlocked phones. Using an unlocked gsm phone does not void your warranty with T-Mobile or the manufacturer and is not restricted to region/carrier.
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How many T-Mobile claims can I claim?
Maximum of two approved claims within any rolling 12-month period based on the date of the first repair or replacement for Device Protection and a maximum of five approved claims within any rolling 12-month period based on the date of the first repair or replacement for Protection<360> for claims of accidental damage, …
How many times can I claim phone insurance?
Customers are typically limited to two claims in a 12-month period.
How many claims can I file with Assurant?
There is no limit to the number of claims you can file. For specific details about your program, refer to the terms and conditions included with your welcome information.
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How long does it take for T-Mobile to approve a claim?
How long does it take to receive a replacement device? Claim approval may be instant or may take several days depending on the type of claim and timely receipt of all documentation that is required for processing. Holidays may impact shipping times.
