Does Sprint use Asurion?

Sprint Complete is powered by Asurion, Sprint's trusted partner for protection and support. For more than 20 years, Asurion has helped over 300 million people unlock the potential of their technology, making their lives a little easier and their tech a lot more amazing.

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What is my deductible for Asurion Sprint?

For approved insurance replacement claims, there is a non-refundable Deductible that varies between $50 and $499, depending upon your device tier. Payment of the Deductible is required upon approval of the claim.

How do I file a Sprint claim?

Phones: To file your claim or check your claim status online, go to www.phoneclaim.com/sprint or call Asurion Customer Care at 1-800-584-3666. Tablets: To file your claim, go to www.phoneclaim.com/sprint/tablet/program. If your device has been damaged, we will send you shipping materials to return it.

How do I contact Asurion Customer service?

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Who does Sprint insurance use?

Sprint offers cell phone insurance via their Sprint Complete program. Sprint Complete is administered by third party insurer Asurion and costs between $9 and $19/month, depending on which tier you fall into (there are five).

What carrier does Asurion use?

The UPS Store packing experts will package and ship your device to Asurion.

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What is my deductible for Asurion Sprint?

For approved insurance replacement claims, there is a non-refundable Deductible that varies between $50 and $499, depending upon your device tier. Payment of the Deductible is required upon approval of the claim.

How much does Sprint complete cost?

The Cost of Sprint Complete is $15/month for most phones, $19/month for the latest and most expensive ones. This makes the carrier's coverage pricier than AT&T's and Verizon's, though unlike those two carriers it also include Apple Care enrollment for eligible devices.

Does Sprint use Asurion?

Sprint Complete is powered by Asurion, Sprint's trusted partner for protection and support. For more than 20 years, Asurion has helped over 300 million people unlock the potential of their technology, making their lives a little easier and their tech a lot more amazing.

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Does Sprint insurance cover for cracked back screen?

Sprint insurance covers cracked screens (for most models), device repairs, and device replacement in the case of loss, theft or complete breakage.

What type of damage does Asurion cover?

Asurion covers loss, theft, accidental damage, and malfunction—the major things that people typically file claims for. Once the insurance claim is approved you'll be told if Asurion is electing to repair or replace the device— and you don't get to have any say.

What is Asurion Sprint?

Who is Asurion? Sprint Complete is powered by Asurion, Sprint's trusted partner for protection and support. For more than 20 years, Asurion has helped over 300 million people unlock the potential of their technology, making their lives a little easier and their tech a lot more amazing.

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How do I file a protection 360 claim with Sprint?

Phones: To file your claim or check your claim status online, go to www.phoneclaim.com/sprint or call Asurion Customer Care at 1-800-584-3666. Tablets: To file your claim, go to www.phoneclaim.com/sprint/tablet/program. If your device has been damaged, we will send you shipping materials to return it.

How do I file an Assurant claim?

For more information about filing your claim or tracking your claim status, call Assurant at 1-866-866-6285.

Does Sprint insurance cover lost or stolen phones?

Sprint's next-day insurance replacement allows customers whose phone is lost, stolen, or not eligible for repair, simply file a claim to receive a replacement device the next day, in most cases. A deductible applies based on the tier of your device.

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What’s the phone number for Asurion customer service?

Call us at 888-881-2622 and we're happy to help.

Does Asurion have 24 hour customer service?

We'll connect you with the right person. Our experts are here and ready to help, Monday–Saturday, 8am–6pm CT.

Can I chat with Asurion?

Connect with a live tech expert in seconds for instant tech help by phone or chat. Our network of tech experts can help you with over 6,000 devices and provide personalized help to keep you and your family up and running.

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Who is Asurion Wireless?

Asurion, LLC is a privately held company based in Nashville, Tennessee, that provides insurance for smartphones, tablets, consumer electronics, appliances, satellite receivers and jewelry. In 2014, the company operated in 14 countries and had 49 offices with 19,000 employees serving 280 million consumers.

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