Table of Contents
What is the most UPS will insure a package for?
What is my maximum insured value per package? We offer up to $70,000 on UPS Next Day Air® packages and $50,000 on other packages unless stated otherwise on your insurance policy declarations page.
What happens if UPS loses my package?
The sender or receiver of a missing UPS package can open a claim with the company for a full refund. The entire claim process with UPS takes an average of 10 days to be completed. You can report a missing UPS package and file a claim at the UPS claims site.
What do I do if UPS loses my package?
- Call 1 (800) 742-5877 – speak with customer service for a tracking update.
- Ask neighbors if they received the package.
- Wait 24 hours after the expected delivery date and time to file a claim.
- Start a claim with UPS here. . .
How common is it for UPS to lose a package?
As we highlighted above, it is incredibly rare for UPS to actually lose your package (not just have your package delayed somewhere throughout their infrastructure, but actually lost or stolen) – but they do have a specific process you can follow to get resolve things ASAP.
How long does it take UPS to find lost package?
UPS requires the shipper to report any lost packages. Wait 24 hours AFTER the delivery window. Once the report is received, UPS will perform a package search. Package searches can take up to 10 business days.