Where do I file a complaint against an insurance company in Illinois?

  1. Emailed to DOI.complaints@illinois.gov.
  2. Mailed to 320 W. Washington Street, Springfield, IL 62767.
  3. Fax at (217) 558-2083.
  4. For a printed copy of the Department's complaint form, contact us at our office toll-free at (866) 445-5364.

Who regulates the insurance industry in Illinois?

The Illinois Department of Insurance is the code department of the Illinois state government that regulates various facets of the insurance industries and professions of Illinois. Key insurance industries it regulates include health insurance, auto insurance, homeowners insurance, and life insurance.

How do I contact Illinois Department of Insurance?

Office locations of the Illinois Department of Insurance are now open to the public. We encourage consumers to continue to use the IDOI website, including the Message Center, or to call 866-445-5364 rather than visiting the office.

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