What happens if you damage a car on Turo?
If your guest reports damage to your vehicle, we'll email you a damage notification. If the damage to your vehicle exposes a safety risk or renders it inoperable, we'll restrict your vehicle making it unavailable for guests to book. Once you've had the damage repaired, you can contact us to remove the restriction.
Does Turo come with liability insurance?
All Turo hosts choose the protection plan that's right for them, and every host plan comes standard with $750,000* in third-party liability insurance from Travelers.
Is insurance for car rental necessary?
Do you need insurance to rent a car? You don't need to have your own auto insurance policy to rent a car. However, rental agencies typically have minimal coverage on their vehicles, so if you get into an accident, you could be responsible for significant expenses.
Is insurance optional on Turo?
Hosts and guests are not required to have insurance protection through Turo, but all vehicles must carry some sort of insurance coverage — by way of Turo protection plans or independent policies provided by the host or renter.
What insurance do I need for Turo?
You don't need personal insurance coverage if you book a trip with a protection plan made available via Turo. If you do have insurance, our liability insurance provider* will supplement your personal coverage. Depending on the protection plan you select, liability coverage is up to $750,000 in the US.
HOW TURO INSURANCE WORKS/ HOW I PROTECT MY RENTAL ASSETS
What makes you not eligible for Turo?
Requirements with regard to age, license, identification, and communication differ by region. If you don't meet the eligibility requirements in your area, you'll be unable to book a car. Check the age requirements for the car you're trying to book. You must meet established age requirements to book certain vehicles.
What happens if you damage a Turo car?
If your guest reports damage to your vehicle, we'll email you a damage notification. If the damage to your vehicle exposes a safety risk or renders it inoperable, we'll restrict your vehicle making it unavailable for guests to book. Once you've had the damage repaired, you can contact us to remove the restriction.
Does Turo pay for damages?
We'll issue you payment for damage costs above your protection plan's deductible. Turo uses the word “deductible” to mean the amount you're responsible for before you're eligible for reimbursement for any physical damage to your car that happens during a trip.
How do I dispute a damage claim on Turo?
Scroll to the bottom of the invoice and tap “Dispute.” We'll prompt you to identify the charge you're disputing and why. We'll also remind you to upload to Trip photos any relevant pre- and post-trip photos. You must have taken photos no more than 24 hours before trip start and no more than 24 hours after trip end.
How I Insure All These Cars!!! (Turo Carsharing Power Host)
Can you get sued on Turo?
You could sue Turo if the owner lied about the defects present on a car and you were involved in an accident because the pre-existing damage. You may also be able to sue if there are warrants for the car and you are arrested or left stranded because of a repossession.
Does Turo cover mechanical damage?
Like all claims, wear and tear damage claims must be tied to a guest trip. Guests aren't responsible for wear and tear or mechanical failure from normal vehicle use.
Is insurance included with Turo?
Does Turo include car insurance? No — for both hosts and renters, Turo does not automatically provide insurance coverage. Hosts and renters are given three protection plans to choose from or can decline coverage if they have their own applicable commercial or personal auto policies.
(Part 2) | Which Turo Insurance Plan Should You Pick?
What kind of insurance do you need for Turo?
You don't need personal insurance coverage if you book a trip with a protection plan made available via Turo. If you do have insurance, our liability insurance provider* will supplement your personal coverage. Depending on the protection plan you select, liability coverage is up to $750,000 in the US.
What happens if you crash a car on Turo?
If you have an accident as a Turo renter, you must report the accident immediately – at least within 24 hours of the trip's end or date of the incident. You must also file a police report and provide the report number to Turo. If you don't, you may not be eligible for compensation.
Can you get sued on Turo?
You could sue Turo if the owner lied about the defects present on a car and you were involved in an accident because the pre-existing damage. You may also be able to sue if there are warrants for the car and you are arrested or left stranded because of a repossession.