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How do I speak to a human at MetLife?
To have a MetLife Representative contact you, please call 1-877-638-2862 or fill out the secure form below.
MetLife Insurance – Poor Customer Service
How do I check my MetLife account?
- Learn about the claims process and what you'll need to submit your claim.
- Get answers to frequently asked questions.
- Search for a life insurance policy.
- Start a claim.
Why can’t I access my MetLife account?
Your account will be locked after 100 days of inactivity, and you will be unable to login. If you have previously set up challenge questions you have the ability to reset or unlock your password, or if you have forgotten your username we can remind you.
How do I contact MetLife annuity?
- For Group Annuities purchased through your employer:1-800-560-5001.
- For Individual Annuities purchased on your own or through a Broker: 1-800-638-7732.
What is MetLife called now?
Today, MetLife Insurance Company USA is Brighthouse Life Insurance Company, licensed in 49 states.
MetLife's Smooth Claims Process
How do I contact MetLife annuity?
- For Group Annuities purchased through your employer:1-800-560-5001.
- For Individual Annuities purchased on your own or through a Broker: 1-800-638-7732.
Does Metropolitan Life Insurance company still exist?
Information for Our Customers. MetLife no longer sells new life insurance policies, long-term care insurance, disability insurance policies, or annuities to individuals through agents. We continue to enroll eligible employees in existing employer-sponsored retirement plans with or without an agent.
How do I check my MetLife status?
Can I check the status of my claim? Yes, you can. Once we receive the documents, you can call our customer service team at 1-800-638-5000 for updates. If you're filing as an individual beneficiary, we can also send you status updates via email or text if you selected one of these options when completing the claim kit.
How do I check my balance on MetLife?
Log in or register at online.metlife.com to manage your account.
Meet Briana, Claims Adjuster | Working at MetLife
Why can’t I log into my MetLife account?
Your account will be locked after 100 days of inactivity, and you will be unable to login. If you have previously set up challenge questions you have the ability to reset or unlock your password, or if you have forgotten your username we can remind you.
How do I check my MetLife status?
Can I check the status of my claim? Yes, you can. Once we receive the documents, you can call our customer service team at 1-800-638-5000 for updates. If you're filing as an individual beneficiary, we can also send you status updates via email or text if you selected one of these options when completing the claim kit.
How do I access my MetLife total control account?
You can reach us at 1-800-638-7283. We're available Monday through Friday from 8:00 a.m. to 6:00 p.m. Eastern time. View your balance, statements and go paperless by logging into MetOnline. Click.
MetLife Life Insurance (PEBB)
Can I withdraw money from my MetLife annuity?
Withdrawals may be subject to withdrawal charges and interest adjustment. Withdrawals of taxable amounts are subject to ordinary income tax and if made before age 59½, may be subject to a 10% Federal income tax penalty.
How do I speak to a human at MetLife?
To have a MetLife Representative contact you, please call 1-877-638-2862 or fill out the secure form below.
What is a MetLife annuity?
MetLife Guaranteed Income Program is a fixed immediate income annuity designed to provide employees with guaranteed lifetime income. Employees can purchase this product with savings from their 401(k), profit sharing, cash balance, or other tax-advantaged retirement plans.
