How do I know if something is covered by my insurance?

If you have any questions about what your plan covers, call your insurance company. Member services representatives are there to answer exactly these types of calls. They can tell you whether a doctor, prescription or service is covered and how much your insurance will pay.

How do I check my MediShield coverage?

You can check the status of your MediShield Life claim via 'My Activities' after you log onto "my cpf Online Services" with your SingPass.

Can I claim insurance for day surgery?

Yes, you can make a claim for Hospital Cash Benefit for day surgery performed in a specialist clinic or a hospital but not any surgery performed by a General Practitioner.

Can I claim 2 insurance policies Singapore?

Life insurance and related products (endowment, invest-linked, critical illness, personal accident) let you claim across multiple policies. However, you should note that there will be a total limit to the amount you can claim.

How do I check my MediShield premium?

You can log in to your Healthcare dashboard to view your/your dependant's MediShield Life premiums under the "Health insurance" section.

How do I check my MediShield life outstanding?

You can log in to your Healthcare dashboard to view your/your dependant's MediShield Life premiums under the "Health insurance" section.

Is Medisave same as MediShield?

What is MediShield? MediShield is an affordable catastrophic medical insurance scheme which helps Medisave account holders and their dependents meet the cost of treatment for serious or prolonged illnesses at the Class B2 and C level.

Does everyone have MediShield?

MediShield Life provides universal healthcare coverage to all Singaporeans and Permanent Residents regardless of their pre-existing medical conditions, for life. Coverage is mandatory for Singapore residents and cannot be cancelled or terminated.

Can you claim MediShield for day surgery?

MediShield Life benefits are designed to cover subsidised bills incurred by you in Class B2/C wards and subsidised outpatient treatments/day surgery at public hospitals.

How many hours do you have to be in the hospital to claim insurance?

This is primarily a hospitalisation benefit. There must be a hospital stay of at least one day before any claims can be considered.

Does Integrated Shield plan cover day surgery?

The association and IP insurers emphasise that IPs do cover surgical procedures done in a day surgery centre and private clinics so long as they are claimable under MediShield Life, and that hospitalisation is not required for such procedures to be claimable.

Does Prushield cover day surgery?

Day surgery and outpatient treatment are not covered. For businesses, our Group Medical Plan covers medical costs related to the Coronavirus Disease 2019 (COVID-19), subject to the terms and conditions of your plan.

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