How much is the Fitbit protection plan?
For $30, Fitbit offers a protection plan for the Charge 3 fitness band, which you can buy at the time of purchase online through the Fitbit website. This two-year plan is separate from the one-year limited warranty that's included automatically when you buy your band.
How can I replace my Fitbit for free?
You must contact Fitbit support via Twitter, email, phone call, or live chat to make any warranty claim. At that point, the Fitbit support person reviews and verifies your warranty coverage and guides you through your options, including any required return authorizations.
How do I get my Fitbit warranty?
How to submit a warranty claim with Fitbit. You must contact Fitbit support via Twitter, email, phone call, or live chat to make any warranty claim. At that point, the Fitbit support person reviews and verifies your warranty coverage and guides you through your options, including any required return authorizations.
Does Fitbit have a protection plan?
An extended warranty called the Fitbit Protection Plan (FPP) is available for purchase with certain Fitbit products purchased in the United States from fitbit.com. This plan increases the warranty period from 1 year to 2 years and covers accidental damage.
What does Fitbit warranty cover?
Fitbit offers a limited product warranty. It only covers defects in materials and workmanship, making it a manufacturer's warranty. The warranty includes the device and wristband.
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Will Fitbit replace a replacement?
Any replacement Product will be warranted for the remainder of the original Warranty Period or thirty (30) days, whichever is longer, or for any additional period of time that may be required by applicable law. To obtain warranty service, you must have a return authorization.
How can I replace my Fitbit for free?
You must contact Fitbit support via Twitter, email, phone call, or live chat to make any warranty claim. At that point, the Fitbit support person reviews and verifies your warranty coverage and guides you through your options, including any required return authorizations.
How much is Fitbit warranty?
Fitbit offers one-year limited warranty to the original purchaser of a Fitbit product, guaranteeing that their products will be free from defects in materials and workmanship under normal use for a one-year period.
Will Fitbit replace a replacement?
Any replacement Product will be warranted for the remainder of the original Warranty Period or thirty (30) days, whichever is longer, or for any additional period of time that may be required by applicable law. To obtain warranty service, you must have a return authorization.
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How do I replace my Fitbit with a new one?
- Open the Fitbit app > Today tab> and tap your profile picture or icon.
- Choose Set Up a Device.
- Select your replacement Fitbit model and follow the on-screen instructions.
How do I replace my Fitbit under warranty?
You must contact Fitbit support via Twitter, email, phone call, or live chat to make any warranty claim. At that point, the Fitbit support person reviews and verifies your warranty coverage and guides you through your options, including any required return authorizations.
How do I return a faulty Fitbit?
- A return authorization must be requested from our customer service team within 45 days of your purchase date. …
- You must return the Product to Fitbit to receive a refund. …
- The return authorization number must be included along with your returned product.
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Do I have a warranty on my Fitbit?
No, a replacement Fitbit does not come with its own warranty. Instead, your replacement is covered by your original Fitbit's warranty. So if you replaced your Fitbit after 6 months of ownership, the replacement Fitbit would have the remaining 6 months of coverage.
How long does Fitbit warranty last?
Fitbit offers one-year limited warranty to the original purchaser of a Fitbit product, guaranteeing that their products will be free from defects in materials and workmanship under normal use for a one-year period.
Will Fitbit replace my device?
If your device is found to be defective within the warranty period, it may be eligible for replacement. For our full warranty terms and conditions, see our Return Policy and Warranty.
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How long does it take to get a Fitbit replacement?
Replacement orders—Up to 5 business days after we receive your original device.