Does Sprint take back cracked phones?

With that being said, customers must return the Sprint device in excellent working condition without any cracks, damage or technological issues.

Sprint will try to charge you even if you send their device back.

How much is the damaged device fee Sprint?

Within the first 24 months, for the first two screen damage claims, a $29 Service Fee applies. For all other types of Accidental Damage from Handling (ADH), a $99 Service Fee applies to the first two claims within 24 months.

Can I still trade my phone in if its cracked?

If your phone has physical damage, like a cracked screen or missing buttons, you can't turn it in.

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Can I just return my phone to Sprint?

As long as you're within our 14-day Sprint Satisfaction Guarantee period, you can exchange your device for a different one. Just bring your original device back to the original place of purchase or call us and we'll help you find a product that better meets your needs.

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How do I return my Sprint phone?

Customers who purchased their device on sprint.com or by phone must return their device through a Sprint Retail store. To find a store near you, visit com/storelocator.

How long does Sprint take to fix a cracked screen?

In-store repairs are completed the same day in most cases. Mail-in repairs from an authorized repair center are generally returned within 5 business days.

What happens if I return a broken phone to Sprint?

Simply return your device in good, working condition to your original place of purchase and contact us to deactivate service within 14 days of activation, and Sprint will: Refund the device purchase price and any down payment, as well as any installment billing or lease payments made to date.

How long does Sprint take to fix a cracked screen?

In-store repairs are completed the same day in most cases. Mail-in repairs from an authorized repair center are generally returned within 5 business days.

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Does Sprint insurance cover stolen phones?

Sprint's next-day insurance replacement allows customers whose phone is lost, stolen, or not eligible for repair, simply file a claim to receive a replacement device the next day, in most cases. A deductible applies based on the tier of your device.

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What all does phone insurance cover?

Smartphone insurance usually covers lost, stolen, and damaged phones. And some—like the company AT&T uses, Asurion—even cover liquid damage.

Is a cracked phone a big deal?

Moreover, a phone with a cracked screen is at a much greater risk of shattering when accidentally dropped than an undamaged phone. So, although it may not seem like a big deal at first, even a tiny crack may lead to a shattered screen or device, making your phone useless.

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What is Sprint Complete Cover?

Sprint Complete is a Sprint phone insurance plan that covers your phone in case of any damage or loss. But you have to take note that like other insurance plans, you will have to pay a deductible fee in case of a repair or replacement.

Does Sprint insurance cover lost or stolen phones?

Sprint's next-day insurance replacement allows customers whose phone is lost, stolen, or not eligible for repair, simply file a claim to receive a replacement device the next day, in most cases. A deductible applies based on the tier of your device.

Is Sprint Complete AppleCare?

On Friday, Sprint announced a new protection plan called Sprint Complete. It includes $29 screen repair (the same price as AppleCare), unlimited cloud storage, password protection, next-day replacement for lost or stolen devices, and smart home consultation.

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Is Sprint Complete the same as Asurion?

Sprint Complete is powered by Asurion, Sprint's trusted partner for protection and support. For more than 20 years, Asurion has helped over 300 million people unlock the potential of their technology, making their lives a little easier and their tech a lot more amazing.

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