Does Airbnb provide protection?

Host liability insurance, a part of AirCover for Hosts, provides Hosts with $1 million in coverage in the rare event you are found legally responsible for a guest getting hurt or their belongings being damaged or stolen while they're staying at your place.

What are the cancellation policies for Airbnb?

  • To receive a full refund, guests must cancel within 48 hours of booking, and the cancellation must occur at least 14 days before check-in.
  • If they cancel between 7 and 14 days before check-in, you'll be paid 50% for all nights.
  • If they cancel after that, you'll be paid 100% for all nights.

What qualifies for a refund on Airbnb?

  • Incorrect home type (e.g. entire home, private room or shared room).
  • Incorrect type or number of rooms (e.g. bedrooms, bathrooms and kitchens).
  • Incorrect location of the accommodation.

What is Airbnb cover?

If your place or belongings are ever damaged by a guest during an Airbnb stay, AirCover for Hosts offers you $1 million in damage protection. We've already covered you if a guest ruined your carpet with a glass of red wine – and with this expanded coverage, we've also got your back if a guest's cat claws your curtains.

Can you get a refund on Airbnb if its dirty?

You can ask the Host to fix the issue, request a refund of the cleaning fee or, for severe issues, you could request to cancel your reservation for a full refund of the remaining nights. Wait for a response: If your Host declines or doesn't respond, you can ask Airbnb to step in to help.

How does Airbnb cover work?

If you need to request reimbursement, just start an AirCover for Hosts request at our Resolution Centre. Once you submit your request, we'll notify your guest about what's damaged or missing. Your guest then has 24 hours to pay the amount you're requesting.

Are guests covered Airbnb?

Airbnb does not offer customer service or insurance to people who don't have an official reservation through the platform, and any liability waivers you may offer your guests won't apply. Did this article help?

What is usually included in an Airbnb?

Which Amenities Are Included In My Airbnb Booking? Airbnb hosts provide 5 essential amenities to guests: toilet paper, soap, linens, a towel (per guest) and a pillow (per guest). Expect these amenities no matter what type of place you've booked (private, shared, short-term, long-term).

What is covered by AirCover?

AirCover is Airbnb's newest expansion of reimbursement coverage, which is available to every host on Airbnb for free. Under this plan, hosts qualify for up to $1 million in damages and $1 million in liability on top of pet damage protection, deep cleaning protection, and income loss protection.

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