What happens if you crash a car on Turo?

If you have an accident as a Turo renter, you must report the accident immediately – at least within 24 hours of the trip's end or date of the incident. You must also file a police report and provide the report number to Turo. If you don't, you may not be eligible for compensation.

Is insurance included with Turo?

Does Turo include car insurance? No — for both hosts and renters, Turo does not automatically provide insurance coverage. Hosts and renters are given three protection plans to choose from or can decline coverage if they have their own applicable commercial or personal auto policies.

What happens if you damage a Turo car?

If your guest reports damage to your vehicle, we'll email you a damage notification. If the damage to your vehicle exposes a safety risk or renders it inoperable, we'll restrict your vehicle making it unavailable for guests to book. Once you've had the damage repaired, you can contact us to remove the restriction.

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What happens when you wreck a car on Turo?

If Turo is involved in processing a contractual reimbursement claim for physical damage to the host's vehicle, we'll charge you an initial deposit. Depending on your plan, the deposit amount will be between $0–$3,000. If you paid a security deposit for your trip, we'll apply that deposit toward this cost.

Can you get sued on Turo?

You could sue Turo if the owner lied about the defects present on a car and you were involved in an accident because the pre-existing damage. You may also be able to sue if there are warrants for the car and you are arrested or left stranded because of a repossession.

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What happens if you dont pay Turo?

Providing that you've complied with Turo's Terms of Service, the most you'd ever have to pay out of pocket is the maximum on the plan you chose. If there's no balance due or if the amount due is less than the amount of any deposits we've charged you, we'll refund the remaining deposit amount.

Does Turo make you pay for insurance?

Do I need my own insurance? You don't need personal insurance coverage if you book a trip with a protection plan made available via Turo. If you do have insurance, our liability insurance provider* will supplement your personal coverage.

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What happens if you get in an accident while using Turo?

If you have an accident as a Turo renter, you must report the accident immediately – at least within 24 hours of the trip's end or date of the incident. You must also file a police report and provide the report number to Turo. If you don't, you may not be eligible for compensation.

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Who pays for damage on Turo?

If the damage is eligible for reimbursement to the host, Turo will: Charge you a damage deposit in line with the extent of damage and the protection plan you chose: $500 or $3,000 (US)

Can you be scammed on Turo?

Yes, it's possible to get scammed on Turo. But if you're diligent and aware of the common Turo scams, you're not likely to fall for them.

What happens if you get in an accident while using Turo?

If you have an accident as a Turo renter, you must report the accident immediately – at least within 24 hours of the trip's end or date of the incident. You must also file a police report and provide the report number to Turo. If you don't, you may not be eligible for compensation.

Can people steal your car on Turo?

A stolen Turo vehicle should be reported To Turo immediately. Turo will advise the host to go to their local police station to file a stolen vehicle report. A stolen vehicle may be found immediately, within a week or 30 days. When it is found, it can be collected at the police station impound.

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