Can I get reimbursed for BetterHelp?
BetterHelp is not covered by health insurance. It does offer financial assistance, or you may be able to get reimbursed by your health insurance provider. Be sure to check with your insurance provider on coverage first, so you'll be aware of the costs.
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Does BetterHelp app take insurance?
BetterHelp does not officially accept insurance or partner with any health insurance providers and partners. However, the Mental Health Parity Act currently requires that employers and others who provide access to group health plans must offer equal benefits for medical and mental health-related services.
What is the controversy with BetterHelp?
Controversy. In October 2018, BetterHelp gained attention from media personalities after concerns were raised about alleged use of unfair pricing, bad experiences with the app, paid reviews from actors, and terms of service that allegedly did not correspond with ads promoted by professional YouTubers.
Can I use HSA for BetterHelp?
It's always a good practice to double-check with the manager or bank that oversees your HSA, but usually, BetterHelp is HSA eligible. People can typically use funds from an HSA (health savings account), FSA (flexible spending account), or HRA (health reimbursement arrangement) to pay their membership fees.
Can you get refund on BetterHelp?
BetterHelp offers refunds to some customers, considering each case individually. You must meet their criteria to receive your money back. Start by contacting BetterHelp at contact@betterhelp.com, and explain your valid reason or complaint about not being satisfied with the services provided.
Can you cancel BetterHelp?
If you accomplish your goals or if you find therapy with BetterHelp to no longer be helpful for any reason, you can simply cancel the subscription.
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Can I use my FSA to pay for BetterHelp?
Yes, you can use your FSA/HSA for therapy expenses with BetterHelp.
How does BetterHelp billing work?
Your weekly charges for your counseling sessions will be billed once a month (using the payment information given) via PayPal or credit card. You can keep your membership for as long as you'd like and can cancel anytime.
Does BetterHelp or Talkspace take insurance?
Does Talkspace take insurance? Yes! Talkspace partners with health plans across the U.S. to make therapy more affordable and accessible than ever before.
Is BetterHelp cheaper than insurance?
BetterHelp offers flexible pricing plans that are comparable with the copays of most insurance plans, but they may not be affordable for everyone. Financial aid is available.
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How much does BetterHelp actually cost?
As far as website services and online therapy platforms are concerned, BetterHelp costs range from $60 to $90 per week (billed every four weeks). In comparison, in-person therapy is priced at an average of usually $100 to $250 per session and may contain sliding scale fees.
Can I use BetterHelp for free?
No, BetterHelp and other online counseling platforms generally do not provide online counseling services for free. However, the platform sometimes runs specials for booking an appointment with a qualified mental health professional .
Can BetterHelp be trusted?
While we can't speak for all of them, it's safe to say that BetterHelp is a legitimate company. It's been accredited by the Better Business Bureau since 2015. BetterHelp is in full compliance with HIPAA law, and it provides a safe and secure platform for users to interact with a counselor.
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Does BetterHelp sell your data?
Better Help does not clearly state they don't sell user data, which is something we like to see. BetterHelp collects, uses, and stores communications between users and counselors on the Platform, and communications between users and BetterHelp's customer service team.
Is BetterHelp a real therapist?
Yes, BetterHelp is a legit, trustworthy company and a leader in online therapy with over 22,000 therapists and nearly two million patients so far. Many people prefer it to their traditional in-person therapy. As a company, it seems to understand that trust is a vital component to its success.
Do BetterHelp therapists diagnose?
No. While many of the counselors who work on BetterHelp are qualified to diagnose clients, the site's policy and Terms of Service explicitly disclaims use of the site “for the provision of clinical diagnosis.”
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Can I use an HSA for online therapy?
The good news is that you can pay for many mental health treatments and services (including some forms of online therapy) with your flexible spending account (FSA) or your health savings account (HSA), to offset out-of-pocket expenses.
Can I use HSA for therapy?
These expenses are FSA or HSA eligible only if they are for the purpose of medical care. Therapy or counseling used for the general improvement of mental health without a medical diagnosis (such as marriage counseling) is not eligible.
Can I use my HSA for Talkspace?
HSA/FSA Account Benefit For Talkspace Services. To use your FSA/HSA on our platform, all you need to do is enter your card details when you provide payment information as you would for a normal credit card.
