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Cell phone insurance vs warranty: What's the difference? | Asurion
Can I get Asurion with T Mobile?
Get Asurion Phone Care™, available to Sprint®, and T-Mobile® subscribers for $12.99 per month. Asurion is trusted by 300 million worldwide.
Is Asurion owned by ATT?
Asurion is what it is. It is not owned by ATT or another carrier.
What is the number to Asurion customer service?
Call us at 888-881-2622 and we're happy to help.
How do I speak to a person at Asurion?
To talk to a live representative, dial 1 after the number and stay on the line. The typical wait time is between 1 to 5 minutes.
Asurion iPhone 11 Pro Max Claim Replacement
Is Asurion customer service 24 hours?
We'll connect you with the right person. Our experts are here and ready to help, Monday–Saturday, 8am–6pm CT.
Does Asurion have a chat line?
Connect with a live tech expert in seconds for instant tech help by phone or chat. Our network of tech experts can help you with over 6,000 devices and provide personalized help to keep you and your family up and running.
Will T-Mobile give me a replacement phone?
After diagnostics and troubleshooting have been completed, the Expert will order a replacement device that will be sent to the T-Mobile store of your choice. We will notify you when the device arrives at the store.
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What carrier does Asurion use?
The UPS Store packing experts will package and ship your device to Asurion.
Can you upgrade your phone if it’s cracked T-Mobile?
If a device is damaged and does not pass inspection at trade-in, you must file a claim for the damaged device through Protection<360>® and pay the deductible or any processing fee to replace it before a trade-in for an upgrade can be initiated.
What carrier does Asurion use?
The UPS Store packing experts will package and ship your device to Asurion.
Is Asurion a private company?
Asurion, LLC is a privately held company based in Nashville, Tennessee, that provides insurance for smartphones, tablets, consumer electronics, appliances, satellite receivers and jewelry.
ASURION INSURANCE REPLACEMENT REVIEW
What kind of damage does phone insurance cover?
What does cell phone insurance cover? Similar to a warranty, cell phone insurance covers electrical and mechanical failures – but that's where the similarities end. Cell phone insurance also covers if your phone is lost, stolen or damaged — even liquid damage.
Does Asurion cover physical damage?
Device protection coverage begins on your 31st day of enrollment and includes mechanical and electrical breakdowns on eligible devices and accidental damage from handling for certain portable devices. Pre-existing failures and breakdowns occurring before day 31 are not covered. File as many claims as you need.
Does Asurion cover drop damage?
The following coverage starts on the date of plan purchase and provides benefits above and beyond the manufacturer's warranty: Drops, spills, and cracked screens. 24/7 tech support. Power surge failures.
Sprint Asurion insurance claim Experience
Does Asurion replace broken phones?
Don't panic. If you have an Asurion mobile protection plan, you don't have to worry about a cracked screen, water damage, loss or even theft. Our experts are here to make things right. We'll fix your broken device or send you a replacement as soon as the same day.