How do I do an insurance claim with Metro?
You can file a claim by entering your mobile number or serial number in the "File, Continue or Track My Claim" section on the Home page or by calling Assurant at 1-800-316-2075.
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How much does it cost to put insurance on a metropcs phone?
You can get Premium Handset Protection for as low as $5 per month per device1! Enroll in our stores, within 30 days of purchasing your new device. Pricing varies depending on area code and device tier.
How does Assurance phone insurance work?
Asurion covers loss, theft, accidental damage, and malfunction—the major things that people typically file claims for. Once the insurance claim is approved you'll be told if Asurion is electing to repair or replace the device— and you don't get to have any say. If it's the latter, they'll ship it out to you overnight.
How do I claim Phone insurance successfully?
- Mobile phone insurance coverage varies widely, so it pays to know your policy Keep documents handy.
- Keep documents handy.
- If your phone is lost or stolen, notify the wireless provider and the insurance company or credit card issuer right away.
- When making a claim by phone always write down the claim number.
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How do I file an Assurant claim?
For more information about filing your claim or tracking your claim status, call Assurant at 1-866-866-6285.
How does metropcs warranty work?
The warranty is effective for one year starting on the date of the original purchase. It covers all mechanical and electrical problems, except those arising from abuse or tampering.
Can you get a replacement phone from MetroPCS?
Your device will be replaced with a reconditioned device of like type and quality. If a reconditioned device is not available, the replacement will be made with a new device of like type and quality. The replacement device comes with a 180-day warranty or the original manufacturer's warranty; the longer term applies.
How long does it take for Metro to ship a phone?
UPS typically delivers all Metro by T-Mobile packages within 5–7 business days after the order has been processed. Orders placed before 3:00 p.m. EST on a business day will normally ship the same day, or the next business day if the order is placed after 3 p.m. EST.
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How does MetroPCS warranty work?
The warranty is effective for one year starting on the date of the original purchase. It covers all mechanical and electrical problems, except those arising from abuse or tampering.
What happens if you lose your MetroPCS phone?
If your device is lost or stolen, contact Metro by T-Mobile at 1-888-8metro8 to suspend your service and protect yourself against unauthorized use. Have ready your Metro by T-Mobile wireless number and device information. Your device's IMEI may be used. It's 8-18 digits long and may be an ESN or MEID.
How much does MetroPCS charge for insurance?
You can get Premium Handset Protection for as low as $5 per month per device1! Enroll in our stores, within 30 days of purchasing your new device. Pricing varies depending on area code and device tier.
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Does Metro have a protection plan?
, previously known as MetroPcs, offers The Premium Handset Protection Program. It's a comprehensive insurance plan that covers your device and its major components, such as the standard battery, home charger, and SIM card.
Can you add insurance to a cell phone?
Yes, many insurance providers will allow you to insure a used cellphone. In some cases, however, you may need to go through some additional steps. For instance, AppleCare+ customers can insure their iPhones within 60 days of purchase.
Can insurance replace my phone?
Similar to a warranty, cell phone insurance covers electrical and mechanical failures – but that's where the similarities end. Cell phone insurance also covers if your phone is lost, stolen or damaged — even liquid damage.
Does Asurion cover lost phone?
Asurion offers cell phone insurance that covers not only loss and theft, but protection from everyday mishaps like cracked screen repair and coverage for water damage, with you receiving a replacement device in as little as 24 hours.
